Fusion CX is Hiring for IT Executive:Hello friends if you are looking for best IT job then this job is for you because Fusion CX is Hiring for IT Executive.If you have graduate with required filed knowledge and experience then you can apply for this job.its work from office and full time IT job at Navi Mumbai Maharashtra and here you will get industries best salary.if you are interested in this job then read the details below and apply ASAP.
About Company
Fusion CX is BPO Services company , Fusion CX provides top-notch service across all communication channels in various languages, makes the bond strong between your brand and customers. Fusion CX consistently improve revenue, retention, and loyalty using top global delivery methods, multilingual teams, advanced infrastructure, and cutting-edge digital solutions Fusion CX is leading the way in customer experience innovation. Fusion CX are enhancing global customer experiences, driving client success through skilled teams and advanced technology, and fostering real connections in every interaction. With a workforce of over 14,000 in 14 countries and 27 locations. Fusion CX also combines AI with our extensive 30+ years of industry knowledge across various touch points, we leave a lasting impact on customers. Over 250 clients have benefited from our global expertise.
Fusion CX Hiring 2024
Company Name | Fusion CX |
Position Name | IT Executive |
Salary | Depends upon the interview and your previous organisation CTC . |
Qualifications | Graduate with required feild knowledge |
Experience | 2 Years of Experience |
Job Type | Full Time |
Job Location | Navi,Mumbai |
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Job Overview
Fusion CX are looking for an IT executive (on-site) in Navi Mumbai with at least two years of experience to help end-users on-site. You will oversee and provide technical support for our infrastructure, make sure candidates follow rules, and help improve our technology to meet our changing business needs for better service. If candidates love solving problems and want to advance your career, apply now. As an IT Executive in Fusion CX’s Navi Mumbai team, you will play a key role in managing Fusion BPO Services’ infrastructure assets. This includes desktops, laptops, local systems like CCTV and access control, and telecom services. Your responsibilities will involve overseeing operations, providing technical support, and ensuring these assets comply with regulations and company policies. Additionally, you will contribute significantly to improving our infrastructure to meet the evolving needs of our dynamic business across India.
Job Description
- Recommend and use new technologies to work better and spend less money.
- Test new technologies and equipment to see if they fit what the company needs.
- Watch how well computer networks work, like how fast they are and if they are always working.
- Work with the IT team to create and use new ideas.
- Make sure things are safe, like using data codes and firewalls.
- Keep equipment like computers or routers working by adding new software or
changing broken parts, with help from senior team members. - Update current software to work with new computers.
- Find and fix problems with how well systems work by fixing issues with hardware or software.
- Work with team members to make sure technology works well.
- Set up and change computer hardware, operating systems, and apps
- Fix problems with systems and networks and help users.
- Help put new business apps into use.
- Manage the help desk and talk to people outside the company for help
- Responsibilities
- Install and adjust desktops, laptops, operating systems (like Windows), and applications (like Microsoft Office) to ensure they work smoothly, perform well, and are easy for people to use.
- Write down step-by-step instructions on how to do tasks and create reports using diagrams and writte guides. This helps others understand how to fix problems or set up systems correctly.
- When there are issues with the system or network, find out what’s wrong and fix it fast. This includes diagnosing and solving hardware (like computer parts) or software (like programs) problems, and replacing parts that are broken.
- Help introduce and set up new software applications that the business needs to use. This could involve installing them on computers and making sure they work well.
- Work with outside companies that provide maintenance and support for hardware (like computers and printers) or software applications (like specialized programs).
- Assist employees who are having trouble with their computers or other technology devices. Provide support and solutions to get them back to work quickly.
- Support the daily operations of IT (Information Technology) by overseeing things like desktops, laptops, CCTV (security cameras), access control systems (for building security), UPS (power backups), and managing power needs for local support.
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Qualification and Experience/Skills Required
- Must have at least a bachelor’s degree.
- Minimum of two years of experience as an IT Executive or in a similar job.
- Experience with help desk services and working with vendors.
- Good understanding of computer hardware, software, and networking.
- Can work well alone or with a team.
- Great at solving problems and troubleshooting.
- Good communication and people skills.
- Knowledge of security and following rules.
- Willing to work in Navi Mumbai.
The Main and Core Responsibilities
- Setting Up and Configuring Computers
- Fixing Problems Quickly
- Documenting Procedures
- Supporting New Applications
- Helping Employees with Tech Issues
- Coordinating with External Vendors
- Managing IT Operations
- Other Skills Required
- Communication Skills
- Problem-Solving Ability
- Attention to Detail
- Teamwork
- Adaptability
- Customer Service Orientation
- Analytical Thinking
- Time Management
- Integrity and Trustworthiness
- Leadership Skills.
How to Apply
Click on the bellow link and fill the all details correctly and Appy