Best Job for 12th Pass/Graduates:Hello jobseekers Jio is a very company currently hiring for the position of Customer Service.If you have completed your 12th our Graduation then you can apply for this job.Jio is offering a salary of 3.5LPA for this position.The location of the job is Across India.So if you are interested in this job then read the all details below and apply for this job ASAP.
About Job
Company Name | Jio |
Post Name | Customer Service |
Salary | 3.5 Lakhs per Annum |
Qualifications | 12th Pass/Graduate |
Job Type | Full Time |
Experience | 6 Months to 2 Years |
Job Location | Across India |
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Job Overview
As a Customer Customer Service at jio, you will provide friendly and effective support to people around the world. You’ll be the first point of contact for handling and resolving customer complaints and questions, using empathy and professionalism. Your role involves anticipating needs, offering creative solutions, and taking ownership of issues until they are resolved or escalated. Flexibility with your schedule is required, and you’ll need to follow all security policies and procedures carefully.
Qualification and knowledge Required
- 12th Pass or Graduate
- Basic computer skills required
- Good English,Hindi listening and communication skills needed
- Training provided at the office.
Job Responsibilities
- Manage all customer interactions.
- Handle queries of customers.
- Offer a solution based approach for all customer interaction.
- Educate the customer at every given possible opportunity.
- Handle ownership on calls when contacted by customer.
- Ensure updation of product ,systems,process and policy knowlegdge.
- Write clear and accurate responses using prepared messages.
- Research and troubleshoot problems using available resources.
- Identify and report issues with products or processes that affect customers.
- Ensure customer information is accurate and secure.
Soft Skills Required
- Communicate well and listen to work well with others
- Collaborate with different people and the team to solve problem.
- Figure out how to fix issues or improve things
- Adapt quickly and learn new skills
- Manage time effectively to meet deadlines
- Pay attention to details to avoid mistakes.
- Think carefully to solve complex problem
- Be reliable and produce good work
How To Apply
- Click on the link given below.
- Read all the details carefully.
- Filled all the details.
- Click on the submit button.