Apertum Freshers Recruitment:Hello Freshers Apertum is a very famous digital innovation company currently hiring for the position of Associate – Operations Support.If you have complete you Bachelor’s Degree then you can apply for this job.Apertum is offering a salary of Upto 30 thousand rupees per month for this position.The location of the job is Mumbai,Maharashtra.So if you are Freshers and interested in this job then read the all details below and apply for this job ASAP.
About Company
Apertum Online is a top technology and operations service provider located in Mumbai, India. They specialize in helping the global online and mobile gaming industry with their business and technical skills. At Apertum, high achievers can enjoy a lively work environment where they can learn and collaborate with others. Together, they create and support products that entertain millions of users and help elevate their gaming experience. Apertum has Many employees are working and they are working very fine with work life balance and Peace of mind so if your are skilled enough for postion you can read the job role and Description and apply with well updated CV.So if you are Freshers then this can be the best job for you as Freshers.
Apertum Freshers Recruitment
| Company Name | Apertum |
| Post Name | Associate – Operations Support |
| Salary | Upto 30 thousand rupees per month |
| Qualification | Bachelor’s Degree |
| Experience | Freshers/Experience |
| Job Type | Full Time |
| Job Location | Mumbai,Maharashtra |
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Job Overview
In this role, you’ll manage daily backend operations, including resolving customer queries. You’ll oversee customer service for various countries and analyze processes to find ways to improve performance. You’ll handle more complex issues, supporting the customer service team by looking into data and customer history. If necessary, you’ll escalate problems to the technology team and payment providers. You’ll also check online payment transactions for accuracy, monitor for fraud, and report any concerns quickly. Additionally, you’ll review payments regularly and manage website content, including banners and comments.So this is the best job for Freshers.
Qualification and Knowledge Required
- Proven experience in payment operations
- Strong analytical skills and problem-solving abilities
- Experienced in root cause analysis and quickly resolving escalated issues
- Ability to handle general inquiries and escalated problems in customer service
- Detail-oriented with experience in checking financial data
- Familiarity with back-office systems
Best Job for Freshers/Experiened: Mentorsity is Hiring for Customer Service Lead, Apply Now!
Job Responsibilities
- Manage daily backend operations and resolve queries
- Oversee customer service for multiple countries
- Analyze customer service processes to find ways to improve
- Support the customer service team with complex issues by reviewing data and history
- Escalate problems to the technology team and payment providers when needed
- Reconcile online payment transactions and track success rates
- Check for potential fraud in online transactions and escalate issues quickly
- Conduct daily and monthly payment reviews and create reports as needed
- Manage website content, including filtering banners and comments
Soft Skills Required
- Communicate well and listen to work well with others
- Collaborate with different people and the team to solve problem.
- Figure out how to fix issues or improve things
- Adapt quickly and learn new skills
- Manage time effectively to meet deadlines
- Pay attention to details to avoid mistakes.
- Think carefully to solve complex problem
- Be reliable and produce good work
How To Apply for Apertum Freshers Recruitment
- Click on the link given below.
- Read all the details.
- Filled all the detials.
- Click on the submit button.