Best Job for 12th Pass/Bachelors Freshers: Hello Freshers if you are looking for a Job in good company then this is the best opportunity Teleperformance Recruiting Freshers/Experienced candidates for the position of Customer Service Representative.if you are 12th Pass or you have Bachelor Degree then you can apply for this job. Company is offering a good salary  upto 30 thousand rupees per month for this position.This job is located in Mumbai,India. So if you are interested in this job then read the all details mentioned below and apply for this job ASAP

About Company

Teleperformance is a worldwide company that offers digital business services. Because we operate on a global level but also have a local touch, Teleperformance can effectively support our communities, clients and the  environment. Teleperformance also provide top-notch, technology-driven services to help leading brands run their businesses more efficiently and sustainably.In Teleperformance many employees are working and they are working very fine with work life balance and peace of mind so if your are skilled enough for postion you can read the job role and description and apply with well updated CV.

Best Job for 12th Pass/Bachelors Freshers

Join Our Whatsapp Group For Daily Job Updates:Join Now

Job Overview

As a Customer Service Executive at Teleperformance, you will provide friendly and effective support to people around the world. You’ll be the first point of contact for handling and resolving customer complaints and questions, using empathy and professionalism. Your role involves anticipating needs, offering creative solutions, and taking ownership of issues until they are resolved or escalated. You’ll need to research and troubleshoot problems, ensure accurate and secure handling of customer information, and stay updated on client and process changes. Flexibility with your schedule is required, and you’ll need to follow all security policies and procedures carefully.

Qualification and Knowledge Required

1. Open to undergraduates, graduates, high school freshers, or experienced candidates
2. Basic computer skills required
3. Good English listening and communication skills needed
4. Training provided at the office, with work-from-home options afterward
5. Night shifts involved; training includes rotational shifts

Job Responsibilities

1. Offer friendly and efficient service to customers worldwide.
2. Respond with professionalism and empathy to all customer interactions.
3. Handle and resolve customer complaints and queries as the first point of contact.
4. Anticipate needs and provide creative solutions with extra care and kindness.
5. Take ownership of customer issues until they are resolved or escalated.
6. Investigate and escalate urgent or sensitive issues as needed.
7. Write clear and accurate responses using prepared messages.
8. Research and troubleshoot problems using available resources.
9. Identify and report issues with products or processes that affect customers.
10. Ensure customer information is accurate and secure.
11. Be flexible with your work schedule, including weekends and holidays.
12. Stay updated and comply with client and process changes.
13. Improve performance based on feedback and coaching.
14. Follow all Information Security Policies and Procedures.
15. Adhere to the Internet Code of Conduct and data security policies.
16. Comply with the Non-Disclosure Agreement.

Soft Skills Required

1. Communicate well and listen to work well with others
2. Collaborate with different people and the team to solve problem
3. Figure out how to fix issues or improve things
4. Adapt quickly and learn new skill
5. Manage time effectively to meet deadline
6. Pay attention to details to avoid mistakes.
7. Think carefully to solve complex problem
8. Be reliable and produce good work.

How To Apply

1. Click on the link given below.
2. Read all the details and information.
3. Filled all the necessary details.
4. Click on the submit button.

Appl Link:Cick Here

The Loom Freshers Recruitment 2024:Salary 20000/Month, Apply Now!