Best HighPackage Job for Graduates:Hello Graduate Telstra is a very famous company currently hiring for the position of Specialised Operations Support.If you have completed your Graduation then you can apply for this job. Telstra  is offering a good salary 9 Lakhs Per Year for this position.The location of the job is Pune,Maharashtra. So if you are Graduate and interested in this job then read the all details below and apply for this job ASAP.

About Company

Telstra is the top telecommunications and technology company in Australia and has been working internationally for over 70 years. We operate in more than 20 countries. Telstra are among the world’s 20 largest telecom companies and the biggest in Australia. Working at Telstra is challenging but fulfilling, and Telstra innovative teams are creating the future of communication. At Telstra, you can impact millions of lives with flexible work options and a career you can be proud of. Telstra has Many employees are working and they are working very fine with work life balance and Peace of mind so if your are skilled enough for postion you can read the job role and Description and apply with well updated CV.

Best HighPackage Job for Graduates

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Job Overview

As a Specialised Operations Support at Telstra, you work closely with your team to ensure excellent experiences for our Enterprise customers. Your role is crucial in handling customer requests and helping your team improve customer satisfaction. You focus on tasks like service qualification, data management, and proactive management. At Telstra, we aim to create a connected future where everyone can succeed. Telstra is rely on innovative technologies to transform how we connect, and your contribution is key to making this happen, helping our customers connect faster and smarter.

Qualification and Knowledge Required

1.  With 10 years of experience, including over 5 years in telecom, you have strong skills in operational support, voice and chat support, and order management.
2. You’re skilled in MS Excel, Power BI, and other data tools, with excellent communication, presentation, and stakeholder management abilities.
3. You also have a knack for coaching and mentoring.

Job Responsibilities

1. Collaborate with your team to ensure excellent customer experiences for Telstra’s Enterprise clients.
2. Handle customer requests and help your team improve customer satisfaction.
3. Support various functions like Service Qualification, Network Design, Data Activation, and Order Management.
4. Manage regulatory queues and provide SME support for legal and compliance issues.
5. Work closely with the team on technical support, approvals, and transitions.
6. Monitor critical tasks, including porting transitions and order activations.
7. Oversee Siebel Exit issues and daily monitoring of CSG activations.
8. Support centre managers with operational tasks, stakeholder management, and resource projects.
9. Participate in designing and enhancing processes and performance measures.
10. Ensure daily operations, training, and compliance meet customer expectations.

Soft Skills  Required

1. Communicate well and listen to work well with others
2. Collaborate with different people and the team to solve problem
3. Figure out how to fix issues or improve things
4. Adapt quickly and learn new skill
5. Manage time effectively to meet deadline
6. Pay attention to details to avoid mistakes.
7. Think carefully to solve complex problem
8. Be reliable and produce good work.
9. Come up with new ideas and approaches.

How To Apply

1. Click on the link given below.
2. Create account or Register if required.
3. Fill all the required details correctly.
4. Check all the details.
5. Click on the Submit Button.

Apply Link:Click Here

Best Job for Bachelor’s,Salary 45000/Month, Apply Now!