Work From Home Job:Hello Jobseekers if you are looking for a Work From Home Job in good company then this is the best opportunity for you Datastraw is Hiring candidates for the position of Customer Support Executive. This job is Work From Home Job.if you are Graduate then you can apply for this job. Company is offering a good salary upto 18 Thousand per month for this position. So if you are interested in this Work From Home Job then read the all details mentioned below and apply for this job ASAP.
About Company
Join our vibrant Direct-to-Consumer (D2C) company, which features over 750 brands. Focused on modern values and sustainability, we combine innovation with lifestyle to create a platform that is purposeful, inclusive, and relevant for today’s generation. In Datastraw has Many employees are working and they are working very fine with work life balance and Peace of mind so if your are skilled enough for postion you can read the job role and Description and apply with well updated CV.
Work From Home Job
| Company Name | Datastraw |
| Post Name | Customer Support Executive |
| Salary | 18 Thousand per month |
| Experience | 0 to 2 Years |
| Qualifications | Graduate |
| Job Type | Work From Home |
| Job Location | Remote(Work From Home) |
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Job Overview
Datastraw are looking for a customer support agent to handle both voice and non-voice tasks. In this role, you’ll manage customer inquiries about products and delivery issues. You’ll need to understand all the products we offer and provide quick, effective solutions for questions about product features, pricing, availability, and order-related issues. You’ll also address complaints, track customer interactions, and work with other teams to resolve issues promptly. Staying updated on our products and services will help you offer the best support possible.So this is the best Work From Home Job Apply Now.
Qualification and Knowledge Required
- A Bachelor’s degree or similar experience in customer service or a related field.
- Strong communication skills, both written and spoken.
- Proficiency in English and Hindi.
- Ability to work well both alone and with a team.
- Experience in customer support, especially with non-voice tasks, is preferred.
- Knowledge of CRM tools and systems is helpful.
- A personal laptop and stable internet connection are required for the job.
Job Responsibilities
- Have a good grasp of all the products our client offers.
- Provide quick and effective answers to customer questions about products and delivery issues.
- Handle questions before sales about product features, pricing, and availability and address issues after sales, like delivery problems, order tracking, and returns.
- Manage customer complaints and work with the right teams to resolve them promptly.
- Keep track of customer interactions and maintain accurate records of questions and solutions.
- Regularly update your knowledge of our products and services to improve customer support.
Soft Skills Required
- Communicate well and listen to work well with others
- Collaborate with different people and the team to solve problem
- Figure out how to fix issues or improve things
- Adapt quickly and learn new skill
- Manage time effectively to meet deadline
- Pay attention to details to avoid mistakes.
- Think carefully to solve complex problem
- Be reliable and produce good work.
- Come up with new ideas and approaches.
How To Apply
- Click on the link given below.
- Fill all the necessary details.
- Check the details and click on the submit button.